Warranty Information

Helpful Hints and Information

  • Be sure to read your operating manuals for the appliances installed in your home. They contain a wealth of information about the care and operation of your appliances. They can be found in the Homeowner’s Packet of Important Information in your kitchen drawer. In the information packet you will also find a CD with all the warranty info on the products used in your home.
  • Make sure all of the appliance warranties are registered with their manufacturers. Failure to do so may cause a delay in any warranty service you might need.
  • Store your appliance warranty paperwork in a safe place where it can be referred to should you ever have a problem. Before calling for warranty service, please be sure to have the correct brand, model and serial number of the appliance that you are calling about.
  • For your convenience we have included the following warranty numbers for some of the products that may be in your home. Refer to individual operating manuals for brands/products not listed below.


Frigidaire - warranty service(800) 374-4432
General Electric - warranty service(800) 626-2000
Whirlpool - warranty service(800) 442-1111


Nordyne Fireplace warranty(800) 331-9234
Heatilator Wood Burning Fireplaceswww.Heatilator.com


Intertherm/Nordyne(800) 422-4328


Baymont Tub warranty(877) 454-8827
Aqua Glass Tub warranty(800) 434-7875
American Fiberglass warranty(205) 489-3133
Praxis/Hamilton Bath warranty(800) 433-7269 or (731) 925-7656 ext. 308


Huntington Brass faucets(800) 888-6604


Shaw Flooring warranty(800) 831-7634
Bruce Laminate Flooring warranty(800) 232-3823
Elements of Nature Tile Flooringwww.elementstile.com
Congoleum Claims(205) 486-5271


Crane Vinyl Siding(888) 898-8774


Croft Windows(866) 213-2006
(2015-16) Moss WindowsRequires a written complaint from the customer to be mailed to PO Box 26338, Charlotte N.C. 28221
(Before 2015) MI Windows(717) 365-3300
MI Windows and Doors warranty(717) 365-2500
Kinro warranty(205) 489-5051 or TX Market (817) 473-4421

Structural Warranty

2-10 Home Buyers Warranty(877) 777-1344
View PDF